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Effective Date: September 2, 2026
These Terms and Conditions ("Terms") govern access to and use of the website, communications, AI-powered receptionist, appointment scheduling, messaging, and related services provided by Alacrity Technologies ("Alacrity," "we," "us," or "our").
By accessing or using our Services, you agree to these Terms. Certain Services may also be subject to separate agreements between Alacrity and its business customers.
1. SERVICES
Alacrity provides technology services that may include AI-powered telephone reception, customer communications, appointment scheduling, appointment confirmations and reminders, SMS communications, and related business communication services.
Alacrity may modify, update, suspend, or discontinue features of the Services from time to time.
2. AI-POWERED SERVICES
Certain interactions may be handled or assisted by artificial intelligence and automated systems.
AI-generated communications may occasionally contain errors, misunderstand requests, or provide incomplete information. Users should independently verify information that is important, time-sensitive, safety-related, financial, medical, legal, or otherwise consequential.
Businesses using the Services remain responsible for their services, appointments, pricing, availability, customer relationships, and fulfillment of services.
3. APPOINTMENTS
The Services may facilitate appointment scheduling between customers and independent businesses.
Alacrity does not guarantee that an appointment, service provider, time slot, or service will remain available. Appointment availability and fulfillment are ultimately controlled by the applicable business.
Users should contact the applicable business regarding cancellations, changes, service questions, emergencies, or other appointment-specific matters when necessary.
4. SMS MESSAGING PROGRAM
Alacrity Technologies' messaging program provides service-related communications that may include appointment confirmations, appointment reminders, scheduling and rescheduling information, service updates, and customer care communications.
By affirmatively opting in to SMS communications, you consent to receive automated text messages associated with the services or appointments you requested.
Consent to receive SMS messages is not a condition of purchasing goods or services.
Message frequency varies depending on your interactions and appointments.
Message and data rates may apply.
To stop receiving SMS messages, reply STOP at any time.
After opting out, you may receive a confirmation message acknowledging your request. You will no longer receive messages from that messaging program unless you subsequently opt in again.
For assistance, reply HELP or contact Alacrity Technologies at info@alacritytec.com.
Wireless carriers are not liable for delayed or undelivered messages.
Delivery of SMS messages is subject to effective transmission by your wireless carrier and other telecommunications providers and is outside Alacrity's complete control.
For information regarding how we handle personal information and mobile messaging data, please review our Privacy Policy at:
https://alacritytec.com/privacy-policy
5. ACCEPTABLE USE
You agree not to misuse the Services or use them to:
• Violate applicable laws or regulations
• Engage in fraudulent, deceptive, abusive, or unlawful conduct
• Interfere with or compromise the operation or security of the Services
• Attempt unauthorized access to systems, accounts, or information
• Use the Services in a manner that infringes the rights of others
6. THIRD-PARTY BUSINESSES AND SERVICES
Our Services may facilitate interactions between end users and independent businesses.
Unless expressly stated otherwise, Alacrity does not control and is not responsible for the products, services, workmanship, pricing, representations, actions, omissions, or performance of independent businesses using our technology.
Third-party telecommunications, internet, cloud, software, and other providers may also be required for operation of the Services.
7. SERVICE AVAILABILITY
We strive to provide reliable Services but do not guarantee uninterrupted, error-free, or continuously available operation.
The Services may be affected by maintenance, telecommunications failures, internet outages, third-party services, software errors, force majeure events, or circumstances outside our reasonable control.
8. DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."
ALACRITY DISCLAIMS WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE EXTENT PERMITTED BY LAW.
9. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALACRITY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOSS OF DATA, OR BUSINESS INTERRUPTION ARISING FROM OR RELATED TO THE SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALACRITY'S AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT PAID TO ALACRITY BY THE APPLICABLE CUSTOMER FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE SIX MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
10. INDEMNIFICATION
To the extent permitted by applicable law, business customers agree to indemnify, defend, and hold harmless Alacrity and its officers, employees, contractors, and agents from claims, liabilities, damages, losses, and reasonable expenses arising from their misuse of the Services, violation of applicable law, or violation of these Terms or applicable agreements.
11. INTELLECTUAL PROPERTY
The Services, software, technology, designs, branding, and related materials owned by Alacrity are protected by applicable intellectual property laws.
Nothing in these Terms transfers ownership of Alacrity intellectual property to users or customers.
12. CHANGES TO THESE TERMS
We may update these Terms periodically. Updated Terms will be posted on this page with the revised effective date.
13. GOVERNING LAW
These Terms will be governed by the laws of the State of Connecticut, without regard to conflict-of-law principles, except where applicable law requires otherwise.
14. CONTACT INFORMATION
Questions regarding these Terms or the Alacrity Technologies messaging program may be directed to:
Alacrity Technologies
Website: alacritytec.com
Email: info@alacritytec.com